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Knowledge Management - List of Manufacturers, Suppliers, Companies and Products

Knowledge Management Product List

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Knowledge Management [Sharing and Utilizing Knowledge Across Nationwide Locations]

Knowledge Management [Sharing and Utilizing Knowledge Across Nationwide Locations]

Introduction of a case study for Okura Service Co., Ltd., which is engaged in conveyor and machinery installation work. It can also be utilized for reskilling.

We would like to introduce a case study of the business promotion-type knowledge base "Accela BizAntenna." This time, we are featuring Okura Service Co., Ltd., which provides installation and maintenance services for logistics equipment and systems such as conveyors and robots. At Okura Service, they utilize the knowledge base "Accela BizAntenna" to share and leverage the maintenance know-how and technical information held by individual staff members across their locations throughout Japan. [Case Overview] ■ Okura Service Co., Ltd. ■ Business Description: Conveyor and machinery installation work *For more details, please refer to the PDF document or feel free to contact us.

  • Other network tools

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Knowledge Management: Cloud-based Knowledge Sharing and Utilization Service

Knowledge Management: Cloud-based Knowledge Sharing and Utilization Service

For companies struggling with issues such as the lack of transmission of past trouble information and technical know-how, and the slow progress of implementing measures at overseas bases! It can also be used for reskilling.

The knowledge base "BizAntenna" is a cloud-based knowledge sharing and utilization service that collects and utilizes a wealth of information necessary for business, such as manuals, specifications, reports, past trouble records, technical documents, and instructional videos, along with the knowledge and know-how held by individuals. By integrating the sharing and utilization of this information with business workflows, it achieves overwhelming productivity improvements in manufacturing sites. Currently, we are offering a collection of success stories on "Knowledge Sharing and Utilization in Manufacturing"! Please view it in PDF format. (Companies that have implemented it include Nissan Motor, ULVAC, Ishida, Daikin Industries, and others.) 【Solving the following challenges in manufacturing】 ■ Product knowledge is becoming personalized, and there are many phenomena that can only be understood by asking specific individuals, making the transmission of knowledge, technology, and know-how urgent. ■ Information about conditions and parts that are prone to defects is not shared. ■ The diversification and multifunctionality of products are increasing the knowledge required of maintenance personnel. ■ Due to the time-consuming nature of translation, responding to inquiries from overseas bases takes longer. * We are currently holding free online seminars to introduce case studies and demos. * For more details, please download the catalog or contact us.

  • Production Management System
  • Document and Data Management
  • Other operation management software

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Knowledge Management [Sharing catalog information from the past 30 years]

Knowledge Management [Sharing catalog information from the past 30 years]

Introducing a case study on the realization of remote work in the customer consultation room through the sharing of catalog information and FAQs from the past 30 years!

This is a case study of the introduction of a knowledge base at the customer service department of Nichiban Co., Ltd., which manufactures and sells various adhesive tapes, including cellophane tape, stationery, medical tape, and industrial tapes. The customer service department uses "Accela BizAntenna" to share catalogs and FAQs necessary for responding to inquiries. We will introduce the efforts made to share and utilize information with this product.

  • Other production management systems

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Knowledge Management: Improving the Quality of Support Department Responses and Streamlining Operations

Knowledge Management: Improving the Quality of Support Department Responses and Streamlining Operations

Introduction of a case study for Ishida Co., Ltd., which is utilizing our services to improve response quality in field support and enhance operational efficiency.

We would like to introduce a case study on the implementation of the business-driven knowledge base "Accela BizAntenna" at Ishida Co., Ltd., which boasts a high domestic market share in the weighing and packaging industry, with 126 years of history. The company proposes systems and solutions that build the "food infrastructure" with core technologies in "weighing," "packaging," "inspection," and "labeling." They utilize "Accela BizAntenna" to improve the quality of responses in their call center and field support, as well as to enhance operational efficiency. 【Case Overview】 ■ Ishida Co., Ltd. ■ Business Description - Sales of general weighing instruments, POP systems, automatic packaging price labeling machines, logistics systems, electronic shelf label systems, X-ray foreign object detection machines, etc.

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Knowledge Management [Idea Generation / Information Sharing Within and Between Departments]

Knowledge Management [Idea Generation / Information Sharing Within and Between Departments]

Introducing a case where K-Board was implemented as a platform for generating and sharing ideas for new business launches!

This is a case study of the introduction of a knowledge board at Braie Co., Ltd., which provides support services such as technical support and help desk, operational services, development services, system construction, and sales support. The company uses "Accela K-Board" for idea generation and information sharing within and between departments. We will introduce the specific ways the product is utilized and the background of its introduction.

  • Other production management systems

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Knowledge management leads to the enhancement of a company's competitiveness.

Knowledge management leads to the enhancement of a company's competitiveness.

Improving business efficiency and organizational strength through knowledge sharing! An explanation of the basic concepts of knowledge management.

In modern companies, "knowledge management," which effectively shares employees' know-how and experience, is gaining attention. This approach organizes and shares knowledge, leading to improved operational efficiency, prevention of individual dependency, and human resource development, ultimately enhancing the overall competitiveness of the company. This article clearly explains the basic concepts of knowledge management, the benefits of its implementation, and specific methods for success. Additionally, it introduces how it can be utilized for corporate growth, incorporating practical examples. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

  • Other information systems

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